Terms & Conditions

IMPORTANT NOTICE: It is illegal to sell alcohol to any person under the age of 18. By placing an order, you must confirm that you are 18 years old or above. You must ensure that no other person except yourself shall use your login to purchase alcohol products and a person aged 18 or above (identification required) must be present to take delivery, otherwise delivery shall be withdrawn and attempted at another time to be agreed between you and us at your own cost.


1.         General

1.1.      This website “LeCercle by Pernod Ricard” is operated by PERNOD RICARD SWISS AG, Richtiarkade 16, 8304 Wallisellen, Switzerland (“Pernod Ricard”). In these Terms & Conditions (“T&C”), “LeCercle by Pernod Ricard”, “Pernod Ricard” or “we” means PERNOD RICARD SWISS AG and “Customer” or “you” means any person, firm, company or body which places an order with us.

1.2.      Please read these T&C carefully before using the website. By using the website or any part of it, you agree that you have read these T&C and that you accept and agree to be bound by them.

1.3.      Terms and conditions of the customer or of third parties shall not apply without the express written consent of Pernod Ricard.

1.4.      These T&C may be varied by Pernod Ricard from time to time without prior notice.


2.         Prices

2.1.      The prices set out on this site may be altered by Pernod Ricard at any time without prior notice to you.

2.2.      Prices quoted include all applicable taxes and duties and are in Swiss Francs and do not include any delivery charges, unless stated otherwise.

2.3.      The products and prices on the website do not constitute an offer.


3.         Orders

3.1.      When placing an order with Pernod Ricard, you confirm that all the details that you have provided in completing the order are true and correct.

3.2.      The order constitutes an offer to which you are bound for 14 days. The contract is concluded when Pernod Ricard accepts your placed offer.

3.3.      It is a condition of purchase that you are 18 years of age or over. All orders are subject to acceptance by Pernod Ricard in its sole and absolute discretion.

3.4.      Supply of products is subject to availability and to any order minimums and limits imposed in respect of a product by Pernod Ricard. If we do not have enough stock to fulfil the entire order, we will notify you, cancel the part with insufficient stock and proceed with the rest of the order (subject to any applicable order minimums or limits in respect of a product).

3.5.      Once an order has been accepted, the Customer cannot cancel an order nor change the delivery date unless otherwise agreed by Pernod Ricard.

3.6.      Any specials, promotions, clearances, offers and discounted items listed in the site are subject to their specific terms and conditions and are available while stocks last unless otherwise indicated.


4.         Delivery

4.1.      Products can be delivered to any address in Switzerland, which is designated by the Customer at time of check-out. For any order of alcoholic beverages with a total value of above CHF 500.00 (five hundred Swiss Francs), you can enjoy free delivery to your designated address. For any order of alcoholic beverages with a total value of CHF 500.00 (five hundred Swiss Francs) and below, a delivery charge of CHF 30.00 (thirty Swiss Francs) shall apply. Orders placed before 12 pm shall be delivered within 48 hours on working days. Express Delivery (next day delivery on working days) is available for orders with a total value above CHF 500.00 (five hundred Swiss Francs). A delivery charge of CHF 80.00 (eighty Swiss Francs) shall apply. Orders for Express Delivery must be placed before 12 pm. All other delivery options are at special request. Please contact: info-swiss@pernod-ricard.com.

4.2.      No delivery charges shall apply to the purchase of tickets for lifestyle experience/event or where delivery is not required. Pernod Ricard reserves the rights to make changes to the delivery pricing without prior notice to the Customer.

4.3.      We shall retain ownership of the products until we receive full payment of the products. Risk of damage to or loss of the products shall pass to the Customer upon delivery of the products to the designated delivery address.

4.4.      The purchase of the products does not give the Customer any rights to the marks or labels of the products. The use for advertising and communication purposes of the products, brands and their marks distributed by Pernod Ricard requires the prior written consent of Pernod Ricard.

4.5.      If your order is being accepted by Pernod Ricard, a confirmation will be sent, specifying the date and delivery time. Time of delivery is not binding, and any dates specified by us for delivery of the products are approximate only. Pernod Ricard shall not be responsible for and does not accept liability for late delivery of the products.

4.6.      On the date of delivery, our courier will contact you to confirm the appointment before arrival. In the event nobody is at the delivery address at the time of arrival, a re-delivery will be arranged. The costs of any re-delivery shall be in accordance with clause 4.1 and shall be borne by the Customer. For the avoidance of doubt, the re-delivery costs of CHF 30.00 (thirty Swiss Francs) shall also apply for orders above CHF 500.00 (five hundred Swiss Francs). At the time of re-delivery, the Customer must pay the re-delivery cost in cash and pass it to our courier.

4.7.      Orders placed from Monday to Friday before 12 pm shall be delivered the within 48 hours on working days. Any orders placed on Friday after 12 pm shall be delivered on the following Monday, also at the earliest, after midday. Pernod Ricard shall not be liable for any late delivery.

4.8.      Each order may only be sent to one delivery address. If you need to send products to more than one delivery address, you will need to place separate orders. The delivery address cannot be changed once an order is confirmed.


5.         Payment

5.1.      Payment is due upon confirmation of the order, i.e., upon conclusion of the contract.

5.2.      Pernod Ricard accepts the following forms of online payment: Visa, MasterCard and bank transfer payment.

5.3.      We shall use reasonable endeavours to provide secure online transactions for you. Personal information including your name, address and credit card number is encrypted to prevent your information from being intercepted or read by unauthorized persons.

5.4.      Pernod Ricard will not be responsible for any damages, consequential losses (whether direct or indirect) suffered by anyone whose credit card is fraudulently used or used in an unauthorized manner.

5.5.      The Customer shall ensure that the credit card used is valid and issued under the Customer’s own name.


6.         Returns

6.1.      You may refuse to accept any products delivered to you which fail to be of satisfactory quality, fit for their intended use or comply with the applicable statutory and regulatory requirements in any material respect, provided that you serve a written notice of rejection to Pernod Ricard. Any notice of rejection must include the relevant sales receipt and such details regarding the defective products as Pernod Ricard may reasonably require and must be submitted within 3 calendar days from receipt of delivery of the products.

6.2.      If your request for return is accepted by us, Pernod Ricard shall provide you with a replacement for the rejected product, provided that Pernod Ricard will collect the rejected product from you. Should Pernod Ricard not collect the item from you, you may send it back and receive the payment back. In that case, Pernod Ricard will cover the delivery costs as far as the product is returned from Switzerland. To such extent, Pernod Ricard shall have no further liability to you in respect of the rejected product.

7.         Website Content

7.1.      Pernod Ricard may make changes to the contents at this site, or to the products and services described, at any time, without prior notice to you.

7.2.      Information published at this site refers to products and services offered in Switzerland.


8.         Liability

8.1.      Subject to any relevant statutory provision, these T&C contain the entire agreement between Pernod Ricard and the Customer and all representations, warranties and agreements (whether express or implied and whether statutory or otherwise) are expressly excluded. Pernod Ricard’s liability is limited to the cost of replacing the products.

8.2.     Contents of the site do not constitute advice and should not be relied upon in making, or refraining from making, any decision.

8.3.     To the extent permitted by law, Pernod Ricard disclaims all liability (however arising) in connection with any loss and/or damage, arising out of or in connection with any use of, or inability to use, all or any part of the content, the site and/or any website to which the site is linked, or any action taken (or refrained from being taken) as a result of using any of these.

8.4.     Nothing expressed or implied in these T&C will confer a liability on Pernod Ricard in respect of any indirect, consequential or special loss, loss of profit, damage, cost or expense.

8.5.     Liability is excluded for pre-existing defects, defects or damage that were not recognisable to Pernod Ricard and defects or damage due to circumstances for which Pernod Ricard is not responsible. Pernod Ricard shall not be liable for any case of force majeure.


9.        Third-Party Sites

    9.1.     This website may contain links to third party sites. The links do not indicate any endorsement of Pernod Ricard of the site or the products or services provided at those sites. The Customer accesses those sites and uses the products and services made available at those sites solely at their own risk.


    10.      Promotional Codes

    10.1.   Any promotional codes offered by Pernod Ricard cannot be exchanged for cash, used in conjunction with one another, re-used on another transaction, or partially used across multiple orders.

    10.2.   Pernod Ricard reserves the rights to invalidate any promotional codes which are used or applied in contravention of the requirement above.


    11.      On-Supply of Products

    11.1.   The products purchased are only intended for your personal enjoyment. In no event shall the Customer use the products for business or resale purpose whether in Switzerland or overseas.

    11.2.   The Customer must indemnify Pernod Ricard from and against all claims, actions, liabilities, charges, expenses, losses, damages and costs (whether incurred by or awarded against Pernod Ricard) arising out of or in connection with a breach of clause 11.1 by the Customer.


    12.      Account Registration

    12.1.   You may only purchase from Pernod Ricard after you have successfully registered an account. By registering an account with us, you acknowledge that you are aware of and fully agree with these T&C and that all transactions conducted with Pernod Ricard will be subject to these T&C only.

    12.2.   You must be 18 years old or above to register an account. Pernod Ricard reserves the right to reject any application for account registration and the right to terminate any account at its sole discretion.

    12.3.   Registration of an account is free and there is no further commitment or obligations. We encourage Customers to make purchases of our products and engage in other opportunities that may be made available from time to time.

    12.4.   Pernod Ricard grants you a single, non-exclusive, limited personal license to access and use its site subject to your continued compliance with these T&C. You may not transfer or share your right to access or use the website. Failure to comply with this clause 12.4 may result in your account being terminated by Pernod Ricard.

    12.5.   We are committed to safeguarding the privacy of individuals with respect to personal data. We shall ensure that our policies and practices in relation to the collection, use, retention, transfer and access of personal data comply with the requirements of the Swiss Data Protection Act. Please refer to our Privacy Policy for details available here and to our Cookies Policy for details available here.

    12.6.   You shall be responsible for maintaining the confidentiality of your own login and password. You shall be solely responsible for any damages arising from unauthorized access to the site caused by or connected with the disclosure of your login and/or password by yourself.

    12.7.   You shall be deemed to have the authority to own and control access to the email address provided by you.


    13.      Responsible Consumption of Alcohol

    13.1.   Pernod Ricard supports responsible consumption of alcohol and recommends alcohol to be enjoyed in moderation. You shall therefore warrant that you are above 18 years old and that any person you are obtaining the products for is also 18 years old or above. Customers are encouraged to visit the following websites to understand more about responsible drinking: http://www.responsibledrinking.org/

    14.      Governing Laws and Jurisdiction

    14.1.   These T&C are governed by and construed in accordance with the laws of Switzerland and are subject to the exclusive jurisdiction of the courts of Zurich.


    15.      Saving clause

    15.1.   Should any provision of this contract be or become invalid, or should the contract contain a gap, the validity of the rest of the contract shall not be affected. Pernod Ricard has the right to replace the invalid provision or the gap with an economically similar provision.


    16.      Varia

    16.1.   For service requests, Pernod Ricard customer service can be contacted as follows:
    PERNOD RICARD SWISS SA, Richtiarkade 16, 8304 Wallisellen
    Telephone: 044 575 80 00 (German/French/English), available from Monday to Thursday (8 – 12 am und 13 – 17 pm) and Friday (8 -12 am und 13 – 15 pm)
    E-mail: info-swiss@pernod-ricard.com

    16.2.   These T&C were last updated 1st October 2021. We may change the T&C from time to time, so please check back regularly to keep informed of updates to these T&C.